Privacy Policy

Introduction

Webike Global Co., Ltd. (collectively referred to as “Webike Japan” or “we”) respects your privacy and is committed to protecting it in accordance with this policy. This privacy policy explains how we process your personal data when you use this website.

The data controller is:

Webike Global Co.,Ltd.

Managing directors: Yasuo Kusuyama

1-5-6 KATSURADAI AOBA-KU YOKOHAMA-SHI KANAGAWA 227-0034

1.Collection and Use of Data on the Website

This policy outlines the types of information we collect from you, or that you provide, when you visit japan.webike.net or other domains we operate. It also describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this website.
• In email, text, and other electronic communications between you and this website.
• When you interact with our advertisements and applications on third-party websites and services, provided those advertisements or applications link to this policy.

This policy does not apply to information collected:

• Offline or through any other means, including on any other website operated by Webike Global or any third party.
• By any third party, including through any application or content (including advertising) that may link to or be accessible from this website.

Please read this policy carefully to understand our practices regarding your information. If you do not agree with our practices, please do not use our website. By accessing or using this website, you agree to this privacy policy. We may update this policy periodically. Your continued use of this website after we make changes constitutes acceptance of those changes. Therefore, please review this policy regularly for updates.

Information We Collect and How We Collect It

We collect various types of information from and about users of our website, including:

• Information that personally identifies you, such as your name, postal address, email address, telephone number, or any other identifier that allows us to contact you online or offline (“personal information”); and/or
• Information about your internet connection, the devices you use to access our website, and website usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through our website. This may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, such as our business partners.

Information You Provide to Us

The information we collect on or through our website may include:

• Information you provide by filling out forms on our website. This includes information provided when subscribing to our newsletter, registering for our service, or requesting additional services. We may also request information when you report a problem with our website.
• Records and copies of your correspondence with us, including email addresses.
• Details of transactions you conduct through our website and the fulfillment of your orders. You may be required to provide financial information before placing an order.
• Details of website searches and button clicks, which may be recorded by third parties.

You may also provide information to be published or displayed (hereinafter, “posted”) in public areas of our website, or transmitted to other website users or third parties (collectively, “User Contributions”). You post and transmit your User Contributions at your own risk. While you may adjust certain privacy settings for such information in your account profile, please be aware that no security measures are entirely secure. Additionally, we cannot control the actions of other website users with whom you choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized individuals.

Information We Collect through Automatic Data Collection Technologies

As you browse and interact with our website, we may use automatic data collection technologies to gather certain information about your devices, browsing activities, and usage patterns, including:

• Details of your visits to our website, such as traffic data, location data, logs, communication data, and the resources you access and use.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical and may include personal information or be associated with personal information collected through other means or from third parties. This information helps us enhance our website and provide a better, more personalized service by enabling us to:

• Estimate our audience size and usage patterns.
• Store your preferences, allowing us to customize our website to your individual interests.
• Speed up your searches.
• Recognize you when you return to our website.

The technologies we use for automatic data collection may include:

• Cookies (or browser cookies): A cookie is a small file placed on your computer’s hard drive. You can refuse browser cookies by adjusting your browser settings. However, doing so may prevent you from accessing certain parts of our website. Unless you have configured your browser to refuse cookies, our system will issue cookies when you visit our website.
• Web beacons: Pages of our website and our emails may contain small electronic files known as web beacons (also referred to as clear GIFs, pixel tags, and single-pixel GIFs). These allow Webike Global to count users who have visited specific pages or opened emails and gather other website statistics, such as recording the popularity of certain content and verifying system and server integrity.

Third-Party Use of Cookies and Other Tracking Technologies

Some third parties may use cookies, either alone or in combination with web beacons or other tracking technologies, to collect information about you when you use our website. The information they collect may be associated with your personal information, or they may gather information, including personal information, about your online activities over time and across different websites and online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they are used. If you have questions about an advertisement or other targeted content, please contact the responsible provider directly. For information on how to opt out of targeted advertising from various providers, please refer to the section “Choices About How We Use and Disclose Your Information.”

How We Use Your Information

We use the information we collect about you or that you provide to us, including any personal information, to:

• Present our website and its content to you.
• Provide you with information, products, or services that you request.
• Fulfill any purpose for which you provide the information.
• Carry out our obligations and enforce our rights arising from any contracts between you and us, including billing and collection.
• Notify you about changes to our website or any products or services we offer, and to understand how our website is used.
• Use the information in any other way we describe when you provide it.
• Use the information for any other purpose with your consent.

We may also use your information to contact you with newsletters about goods and services that may interest you. If you do not wish to receive such communications, you can unsubscribe, and we will discontinue using your information for this purpose. For more information, please refer to the section “Choices About How We Use and Disclose Your Information.”

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates for the purpose of providing our services.
• To contractors, service providers, and other third parties who support our business operations.
• To a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Webike Global’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings, where personal information held by Webike Global about our website users is among the transferred assets.
• To fulfill the purpose for which you provide the information.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including responding to government or regulatory requests.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Webike Global and/or its related companies, our customers, or others.

Choices About How We Use and Disclose Your Information

We aim to provide you with choices regarding the personal information you share with us. We have implemented mechanisms to give you the following control over your information:

• Tracking Technologies and Advertising: You can configure your browser to reject all or some browser cookies, or to receive alerts when cookies are being sent. However, disabling or rejecting cookies may prevent you from accessing certain parts of our website or cause them to malfunction.
• Opt-Out: You can opt out of receiving marketing or promotional emails from us by following the unsubscribe instructions in those emails or by adjusting your preferences in your account settings. Even if you opt out, we may still send you emails related to your orders or important notices.
• Third-Party Interest-Based Advertising: We do not control third-party collection or use of your information for interest-based advertising.

Children Under the Age of 13

Our website is not intended for children under 13 years of age. Individuals under 13 years of age are prohibited from providing any personal information on our website. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use or provide any information on this website or through any of its features, register on this website, make any purchases through this website, use any interactive or public comment features, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information. If you believe we may have collected information from a child under 13, please contact us at Webike Global, 1-5-6 KATSURADAI AOBA-KU YOKOHAMA-SHI KANAGAWA 227-0034, or through our “Contact Us” page.

How we protect Your Data

We have implemented security measures to protect your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. All transactions are encrypted using SSL technology.

The security of your information also depends on you. If we have provided you with (or you have chosen) a password to access certain areas of our website, you are responsible for maintaining the confidentiality of this password. Please do not share your password with anyone.

However, transmitting information over the internet is not entirely secure. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to our website. Any transmission of personal information is at your own risk. We are not responsible for any circumvention of privacy settings or security measures on our website.

Data Transfer Between Affiliates: We may transfer user and customer information to our affiliates and third-party providers for the purpose of providing our services.

Data Retention

We retain your information for the duration your account remains active or as needed to provide you with our services. If you wish to delete your account or request that we cease using your information to provide you with services, please contact us. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your California Privacy Rights

California Civil Code Section §1798.83 allows California residents who use our website to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To submit such a request, please contact us.

Your Data Protection Rights Under the GDPR

If you are a resident of the European Union, the General Data Protection Regulation (GDPR) grants you the following rights regarding your personal data:

• Right of Access: You have the right to access your personal data.
• Right to Rectification: You have the right to correct inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data.
• Right to Restriction of Processing: You have the right to restrict the processing of your personal data.
• Right to Object: You have the right to object to the processing of your personal data.
• Right to Withdraw Consent: Where consent is the basis for processing your personal data, you have the right to withdraw that consent at any time.

To exercise these rights or if you have any concerns about how your data is processed, please contact us. You also have the right to lodge a complaint with the relevant data protection authority.

Access to Your Data

We do not have a direct relationship with the users of our customers whose information we process. If a user of a customer’s application seeks access to, correction of, amendment of, or deletion of inaccurate data, they should direct their request to our customer directly, as they are the data collector and, therefore, the data controller. If a user wishes us to remove collected information stored with us (if any), please refer to the section on opting out of tracking or contact us, and we will respond as soon as possible.

Changes to Our Privacy Policy

We will post any updates to our privacy policy on this page. If we make significant changes to how we handle our users’ personal information, we will notify you by posting a notice on our website’s homepage. The date of the latest revision will be displayed at the top of this page. Please ensure that we have your current and valid email address, and regularly check our website and this privacy policy for any updates.

Contact Information

If you have any questions or comments about this privacy policy or our privacy practices, please contact us at:

Webike Global
1-5-6 KATSURADAI AOBA-KU
YOKOHAMA-SHI KANAGAWA 227-0034
JAPAN

You can also contact us at any time through our “Contact Us” page.

2.Tracking Technologies on Our Website

Google Analytics

To enhance our website, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to analyze how you use our website. The information generated by the cookie about your website usage (including your IP address) is transmitted to and stored by Google on its servers. If IP anonymization is enabled on this website, Google will truncate your IP address within the member states of the European Union (EU) or the European Economic Area (EEA). Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and then truncated. Google uses this information on behalf of the website operator to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. Google will not associate your IP address transmitted by your browser with any other data held by Google. You can refuse the use of cookies by adjusting your browser settings; however, please note that disabling cookies may prevent you from using the full functionality of this website. You can also prevent Google from collecting and processing data generated by the cookie and related to your website usage (including your IP address) by downloading and installing the browser plug-in available at: http://tools.google.com/dlpage/gaoptout?hl=en. For further information, please visit: http://tools.google.com/dlpage/gaoptout?hl=en and http://www.google.com/intl/en/analytics/privacyoverview.html (general information about Google Analytics and privacy). This website uses Google Analytics with the extension “gat._anonymizeIp()” to ensure that IP addresses are processed in a shortened form, preventing personal identification.

Facebook Social Plugins

This website uses social plugins (“plugins”) from the social network facebook.com, operated by Meta Platforms, Inc., 1 Meta Way Menlo Park, CA 94025-1444, USA. These plugins are identifiable by the Facebook logo or the phrase “Facebook social plugin.” You can see a list and examples of Facebook social plugins here: https://developers.facebook.com/docs/plugins/.

When you visit a page on our website that contains a social plugin, your browser establishes a direct connection to Facebook’s servers. Facebook transmits the plugin’s content directly to your browser, which then integrates it into the website. Therefore, we have no control over the extent of data Facebook collects through these plugins and can only provide information based on our current understanding. By integrating the plugin, Facebook receives information that you have visited the corresponding page on our website, even if you do not have a Facebook account or are not logged in. This information, along with your browser’s IP address, is sent to and stored on Facebook’s servers in the United States. If you are logged into Facebook, Facebook can associate your visit to our website with your Facebook account. Facebook receives this information regardless of whether you interact with the plugin. If you interact with the plugin, such as by using the “Like” button or posting a comment, your browser sends this information directly to Facebook, where it is stored. This information will also be published on Facebook and displayed to your Facebook friends. For information about the purpose and scope of data collection, further processing and use of data by Facebook, your rights, and privacy settings, please refer to Facebook’s privacy policy: http://www.facebook.com/about/privacy.  

If you are a Facebook member and do not want Facebook to collect data about you through our website and associate it with your Facebook account, you must log out of Facebook before visiting our website. You can also block social plugins by downloading and installing browser add-ons, such as the Facebook blocker: http://webgraph.com/resources/facebookblocker/.

X (Formerly Twitter) Plugins

This website uses social plugins provided by X Corp. (formerly Twitter, Inc.), 1355 Market St, Suite 900, San Francisco, CA 94103, USA. These plugins are identifiable by the X logo. They enable users to share articles or pages from this website on X. When you visit a page containing this plugin, your browser establishes a direct connection to X’s servers. X transmits the plugin’s content directly to your browser, which then integrates it into the website. Therefore, we have no control over the extent or content of the data X collects through these plugins and can only provide information based on our current understanding.

To our knowledge, log information, such as your IP address and the URL of the referring website, is transmitted to X. For more information, please refer to X’s privacy policy: http://x.com/privacy.

Reddit Plugins

This website uses social plugins (“plugins”) from the social network reddit.com, operated by Reddit, Inc., 548 Market St, Suite 16000, San Francisco, CA 94104, USA. These plugins are identified by the Reddit logo or the phrase “Reddit social plugin.” You can view a list and examples of Reddit social plugins here: https://www.redditinc.com/policies/data-api-terms.

When you access a page on our website that contains a social plugin, your browser establishes a direct connection to Reddit’s servers. Reddit transmits the plugin’s content directly to your browser, which then integrates it into the website. Therefore, we have no control over the extent of data Reddit collects through these plugins and can only provide information based on our current understanding. By integrating the plugin, Reddit receives information that you have accessed the corresponding page on our website, even if you do not have a Reddit account or are not logged in. This information, along with your browser’s IP address, is transmitted to and stored on Reddit’s servers. If you are logged into Reddit, Reddit can associate your visit to our website with your Reddit account. Reddit receives this information regardless of whether you interact with the plugin. If you interact with the plugin, such as by using the “Upvote” or “Share” buttons, or posting a comment, your browser sends this information directly to Reddit, where it is stored. This information will also be published on Reddit and may be visible to your Reddit followers.

For information about the purpose and scope of data collection, further processing and use of data by Reddit, your rights, and your privacy options, please refer to Reddit’s privacy policy: https://www.redditinc.com/policies/data-privacy.

If you are a Reddit member and do not want Reddit to collect data about you through our website and associate it with your Reddit account, you must log out of Reddit before visiting our website.